Exchanges & Returns
We do our utmost to deliver all products to your satisfaction. Yet something can go wrong.
If you are not satisfied with the product you can exchange or return the product within 14 days. Products must be returned in their original condition and with all labels and tags attached. The product may not contain any signs of wear. We reserve the right to refuse returned items if it is suspected that the items have been used or damaged through no fault of our own.
To exercise this right you can contact us via the contact form. We will then refund the amount due within 14 days after notification of your return if the product has already been received in good order.
A return must first be reported so that we can provide additional instructions regarding the return and also so that we know that we can expect a shipment.
A return shipment must be accompanied by a Track and Trace code. The sender is always responsible for the shipment.
If you are not satisfied with the product you can exchange or return the product within 14 days. Products must be returned in their original condition and with all labels and tags attached. The product may not contain any signs of wear. We reserve the right to refuse returned items if it is suspected that the items have been used or damaged through no fault of our own.
To exercise this right you can contact us via the contact form. We will then refund the amount due within 14 days after notification of your return if the product has already been received in good order.
A return must first be reported so that we can provide additional instructions regarding the return and also so that we know that we can expect a shipment.
A return shipment must be accompanied by a Track and Trace code. The sender is always responsible for the shipment.
